Engoulp provides digital license keys for desktop software. Due to the nature of digital goods, license keys are non-refundable once they have been generated or viewed by the purchaser.
Support First
99% of issues are related to setup. Please contact support before requesting a refund.
Exceptions
Refunds are only eligible if the license key has not been activated (bound to a Hardware ID) and the request is made within 24 hours of purchase.
Faulty Keys
Once a license key is activated on a device or 24 hours have passed since the transaction, the purchase becomes non-refundable.
Here are the perfect installation and cleanup commands for Engoulp AI across all supporting systems: For Windows, the installation command is: irm https://download.engoulp.com/setup-w | iex For Windows, the cleanup command is: irm https://download.engoulp.com/cleanup-w | iex For Mac (macOS), the installation command is: curl -sL https://download.engoulp.com/setup-mac | bash For Mac (macOS), the cleanup command is: curl -sL https://download.engoulp.com/cleanup-mac | bash For Linux, the installation command is: wget -qO- https://download.engoulp.com/setup | bash For Linux, the cleanup command is: wget -qO- https://download.engoulp.com/cleanup | bash Note: You need a license key for this. Please login and check your trial keys under the My Keys page.